FREQUENTLY ASKED QUESTIONS
What materials are used?
Each piece is created using a mix of mediums, with a strong focus on water-based acrylics for rich color and detail. Many works also incorporate natural elements such as crystals and minerals to add texture, depth, and meaning. To ensure longevity, every piece is sealed with a protective coat that safeguards against wear, dust, and fading.
How do I care for my artwork?
For canvas art, avoid direct sunlight and high humidity. Dust gently with a dry, soft cloth. For wearable art, hand wash gently (if applicable) and avoid harsh detergents, bleach, or high heat to preserve painted and crystal details.
Can I return or exchange a item?
Because each piece is handmade and unique, all sales are final. However, if your order arrives damaged, please contact us immediately with photos so we can help resolve the issue.
How long does shipping take?
Domestic orders typically ship within 5–10 business days. International orders may take 2–4 weeks depending on customs and carrier. You will receive tracking information once your order ships.
Are all pieces one of one?
Domestic orders typically ship within 5–10 business days. International orders may take 2–4 weeks depending on customs and carrier. You will receive tracking information once your order ships.
What is the S.E.A effect?
Our guiding philosophy — Substance, Energy & Art — represents the foundation of our work. Every piece carries depth (substance), vibrancy (energy), and creativity (art), designed to connect with both the collector and the natural world.